These Terms of Service ("Terms") govern your access to and use of the website, services, consulting work, and internal tools provided by Neat Freak Tech ("Neat Freak Tech," "we," "our," or "us"). By using our website, services, or internal tools, you agree to these Terms.
 

Internal tools notice: Some Neat Freak Tech tools, including Google Cloud/OAuth-connected tools, are intended for internal business use by authorized users only. Unauthorized access or use is prohibited.
 

1. Services
 

Neat Freak Tech provides technology consulting, digital systems setup, automation support, search visibility support, technical brand foundation services, website and platform configuration, and related business technology services. Specific services, deliverables, fees, and timelines may be described in a separate proposal, statement of work, invoice, or written agreement.
 

2. Eligibility and Authorized Use
 

You may use our website and services only for lawful purposes and in accordance with these Terms. Internal tools may only be used by authorized users for approved business purposes. You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account.
 

3. Google API and Third-Party Services
 

Some services or internal tools may connect to Google APIs or other third-party platforms with your authorization. Your use of those third-party services is also governed by the applicable third party's terms and policies. We are not responsible for third-party platforms, outages, policy changes, or service changes.
 

When a Google-connected tool requests access to Google user data, the access requested should match the functionality of the tool and the permissions you approve. You may revoke Google access through your Google Account settings or by contacting us.
 

4. Client Responsibilities
 

You agree to:
 

• Provide accurate, complete, and timely information needed for us to perform services.

• Maintain your own subscriptions, licenses, accounts, hosting, domains, and third-party platform access unless otherwise agreed in writing.

• Review deliverables, recommendations, settings, and configurations for accuracy and suitability for your business.

• Maintain appropriate backups, security controls, and administrative access for your systems.

• Use our services and tools only in compliance with applicable laws and third-party platform policies.
   

5. Payments
 

Fees, deposits, retainers, hourly rates, payment schedules, and refund terms are described in the applicable proposal, invoice, checkout page, or written agreement. Unless otherwise stated in writing, payments are due according to the invoice terms. Late payments may result in paused work, delayed delivery, or termination of services.
 

6. Acceptable Use
 

You may not use our website, services, or internal tools to:
 

• Violate any law, regulation, contract, intellectual property right, privacy right, or third-party platform policy.

• Access, copy, modify, or interfere with systems without authorization.

• Upload or transmit malicious code, spam, phishing content, or harmful material.

• Misrepresent your identity or authorization to use an account, domain, platform, or dataset.

• Attempt to reverse engineer, disrupt, or compromise our website, tools, workflows, or systems.
   

7. Intellectual Property
 

We retain ownership of our pre-existing materials, methods, templates, workflows, documentation, know-how, and internal tools. Unless otherwise agreed in writing, you retain ownership of your business content, data, trademarks, and materials that you provide to us.
 

Upon full payment, and unless a separate agreement says otherwise, you may use final deliverables we create specifically for you for your internal business purposes. Third-party software, fonts, templates, plugins, stock assets, or platform components remain subject to their own license terms.
 

8. Confidentiality
 

Each party may receive confidential business, technical, financial, or personal information from the other. Each party agrees to use reasonable care to protect confidential information and to use it only for the purpose of providing or receiving services, unless disclosure is required by law or authorized in writing.
 

9. Privacy
 

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
 

10. No Professional Legal, Tax, or Financial Advice
 

Our services may involve business technology recommendations, but we do not provide legal, tax, accounting, financial, medical, or regulated professional advice. You are responsible for consulting qualified professionals for those matters.
 

11. Disclaimers
 

Our website, services, and internal tools are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not guarantee specific business, revenue, ranking, SEO, platform, deliverability, or automation outcomes.
 

12. Limitation of Liability
 

To the fullest extent permitted by law, Neat Freak Tech will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or third-party platform issues. To the fullest extent permitted by law, our total liability for any claim related to the services or these Terms will not exceed the amount you paid to us for the services giving rise to the claim during the three months before the event giving rise to liability.
 

13. Termination
 

We may suspend or terminate access to our website, services, or internal tools if you violate these Terms, fail to pay amounts due, misuse systems, or create legal, operational, or security risk. You may stop using our website or services at any time, subject to any payment obligations or written agreement in place.
 

14. Changes to These Terms
 

We may update these Terms from time to time. When we make changes, we will update the "Last updated" date above. Continued use of our website, services, or tools after changes become effective means you accept the updated Terms.
 

15. Governing Law
 

These Terms are governed by the laws of the State of Oregon, without regard to conflict of law principles. Venue for disputes will be in the state or federal courts located in Oregon, unless applicable law requires otherwise.
 

16. Contact Us
 

Questions about these Terms may be sent to:
 

Neat Freak Tech
Email: hello@neatfreaktech.com
Phone: (503) 308-9192