This Privacy Policy explains how Neat Freak Tech, ("Neat Freak Tech," "we," "our," or "us"), collects, uses, stores, and protects information when you use our website, services, or internal tools, including tools that connect to Google APIs through a Google Cloud OAuth consent screen.
 

Internal Google Cloud/OAuth project notice: Some Neat Freak Tech tools are intended for internal business use only. When a tool requests access to Google user data, access is limited to the permissions needed to provide the requested internal function, support business operations, troubleshoot issues, and maintain security.
 

1. Information We Collect

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We may collect the following types of information:

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• Contact information: such as your name, business name, email address, phone number, and mailing address when you contact us, request services, or work with us.

• Business and project information: information you provide so we can deliver consulting, technical setup, automation, SEO, website, or digital operations services.

• Google account information: if you authorize a Google-connected tool, we may receive basic account details such as your name, email address, profile information, and the specific Google Workspace data covered by the scopes you approve.

• Usage and technical information: such as browser type, device information, IP address, access times, error logs, and security logs.

• Communications: information contained in emails, forms, meetings, support requests, or other messages you send to us.

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2. How We Use Information

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We use information to:

• Provide, maintain, and improve our services and internal tools.

• Set up, troubleshoot, automate, or optimize business technology systems.

• Authenticate users and operate Google-connected features that you authorize.

• Communicate with you about projects, support, scheduling, billing, and service updates.

• Protect our systems, prevent misuse, debug errors, and maintain security.

• Comply with legal, tax, accounting, or regulatory obligations.

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3. Google User Data and Limited Use

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If you authorize access to Google user data, we only access, use, store, or share that data for the purposes disclosed in this Privacy Policy and only as needed to provide or improve user-facing and internal business features.

Neat Freak Tech's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

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We do not:

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• Sell Google user data.

• Use Google user data for advertising or ad targeting.

• Use Google user data to determine creditworthiness or for lending purposes.

• Use Google Workspace API data to develop, improve, or train generalized artificial intelligence or machine learning models.

• Transfer Google user data to third parties except as necessary to provide or improve user-facing features, comply with law, protect security, or with your explicit consent.

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4. How We Share Information

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We do not sell personal information. We may share information only in limited circumstances:

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• Service providers: vendors that help us provide business operations, hosting, analytics, communication, payment, or security services.

• Client-authorized tools: platforms or services you ask us to configure, connect, or troubleshoot as part of our services.

• Legal and safety reasons: when required by law or when necessary to protect rights, safety, security, or prevent fraud.

• Business transfers: if our business is involved in a merger, sale, acquisition, restructuring, or transfer of assets.

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5. Data Retention

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We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations. Security and access logs may be kept for a limited period unless longer retention is needed for security, legal, or operational reasons.

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6. Data Security

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We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

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7. Your Choices and Controls

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You may:

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• Request access to, correction of, or deletion of personal information we maintain about you.

• Limit the information you provide, though this may affect our ability to provide services.

• Revoke Google API access through your Google Account permissions page or by contacting us.

• Unsubscribe from marketing emails by using the unsubscribe link in those emails, when applicable.

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8. Cookies and Website Analytics

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Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve content, and maintain site security. You can adjust cookie settings through your browser.

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9. Children's Privacy

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Our services and internal tools are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

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10. Third-Party Services

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Our website and services may link to or integrate with third-party platforms such as Google, website hosting providers, payment processors, CRM tools, scheduling tools, or other business software. Their privacy practices are governed by their own policies.

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. Material changes may also be communicated through our website, email, or other appropriate notice.

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12. Contact Us

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Questions or requests about this Privacy Policy may be sent to:

Neat Freak Tech
Email: hello@neatfreaktech.com
Phone: (503) 308-9192